Love this. Perfect amount of glue distributed.
Beautiful color blue with a fabulous sparkle and high quality. My order was shipped quickly and got here in days. Will definitely be ordering again in the near future.
I'm sorry but I didn't care for this pen at all, I had a hard time picking up my Rhinestones and I was constantly cleaning the tip! I went back to my original wax pen!
Hello Ms. McConkey. We were genuinely disappointed to see your 1-star review of our patented rhinestone pick-up tool, the Crystal Katana. Customer satisfaction is extremely important to us, and we take feedback—especially concerns—very seriously.
We would sincerely appreciate the opportunity to better understand the challenges you experienced. If you encountered difficulty picking up stones or found yourself needing to frequently clean the tip, we would welcome more details about your application process. In some cases, performance issues can be related to usage technique or the type of adhesive being used, and we are always happy to provide guidance to ensure the tool performs as intended.
It is uncommon for us to receive this type of feedback without first having the chance to assist, and we are typically able to quickly resolve any concerns through direct support.
At your convenience, please feel free to contact us at info@crystalninja.com so we can discuss this further and work toward a positive resolution.
I tried many inexpensive application tools in the past. Decided to see what the buzz was all about with this one
WoW what a difference. I waisted a year being frustrated with the process. This is a winner!
